Pipeline Support

DESCRIPTION

Provide daily technical support to artists and production teams by diagnosing issues and offering workflow solutions.
Proactively enhance pipeline efficiency by identifying performance bottlenecks and recommending or implementing improvements.

ROLE

As part of the support team:

• Manage tickets through the Redmine issue tracking system, investigating user reported problems and requests to deliver effective solutions.
• Maintain and improve existing pipeline tools by performing troubleshooting, bug fixes, and implementing new features or user requested updates.
• Deliver comprehensive pipeline support across tools such as ShotGrid/Flow, Nuke, Maya, and Gaffer, along with general Linux system assistance.

Additionally, for a brief period of approximately one month, I mentored an intern who was completing her design studies and exploring the field of VFX and pipeline TD.
My guidance focused primarily on introducing her to algorithmic thinking and Python programming.

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